FAQs

Do I need to get entry visa to Vietnam?
How to apply for Vietnamese visa?
How about visa to Cambodia and Laos?
When is the best season to travel to Vietnam?
Do I need to have any vaccination to enter Vietnam?
Do I need to get entry visa to Vietnam?
How to apply for Vietnamese visa?
How about visa to Cambodia and Laos?
When is the best season to travel to Vietnam?
Do I need to have any vaccination to enter Vietnam?
What is the best souvenir from Vietnam?
What if the preferred hotel is not available?
Is this safe to travel alone in Vietnam?
Is there seat-in-coach tour in Vietnam?
Can I rent a car and drive by myself?
Can the driver speak English and act as the guide?
Do the Traveller Checks are accepted in Vietnam, Cambodia and Laos?
Q. Can I bring credit cards to Indochina
INDOCHINA (Vietnam, Laos, Cambodia) is safe countrys for travellers?
Should I use US dollars or change to local currency?
What does accommodation like in tours you provided?
Can I join in your shared tours?
How much for tour deposit you need?
Are there any extra cost, hidden fee included in the fares?What about tipping?
Who is our tour guide
Can I customize my own itinerary?

Do I need to get entry visa to Vietnam?
Generally visa is required to enter Vietnam except tourists holding Thai, Philippine and Malaysia, Indonesia, Japan, South Korea passport
 
How to apply for Vietnamese visa?
A- There are 2 ways to get visa:
a. At Vietnamese Embassy and Consulate abroad
b. On arrival International Airport in Vietnam
- To apply for visa: you can contact Vietnamese Embassy in your country to apply for visa. To make the process easier, we can help you to process visa approval and then send the visa authorization to you. With this copy, you can go to the Vietnamese Embassy to apply for visa. Remember to bring with you 2 photos each and validate passport.
- For visa processing, please send us:
+ Full name as it is shown in your passport
+ Date of birth
+ Sex
+ Nationality
+ Passport number
+ Date of arrival Vietnam
+ Place to collect visa
+ Port of entry
The process take about 3 days and we will send the visa authorization by Vietnamese Immigration to you for visa stamp in your country or on arrival Vietnam.
- Processing fee: please contact your travel agent

**** Note about visa on arrival Vietnam

**** Please remember to take the visa confirmation letter (visa authorization) with you to check in the flight to Vietnam. If you don't have this letter, the airlines staff will not allow you to get on board.

**** Where do I get visa on arrival? when you just arrived the airport, there is the Landing visa Counter and you have to obtain visa first then to through the Immigration as usual.


 
How about visa to Cambodia and Laos?
A-Visa for Cambodia and Laos is available on arrival without prior processing. Cambodia visa: US$ 20/person. Laos visa: US$ 30/person
 
When is the best season to travel to Vietnam?
A- Vietnam stretches 3200km along the coast. The weather is varying from region to region but generally in the south from Nha Trang to Ho Chi Minh City and Mekong Delta, sunshine and hot throughout the year. There are only 2 seasons, rainy season and dry season but in the north and the central, there are four season: spring, summer, fall and winter. From November to March is winter in the north and the central. The average temperature during winter is from 6o C degree to 20o C.
- But high season of tourism in Vietnam is from October to April, at this time, the north and the central is cold (winter) and the south is not very hot and no rain during this time.

 
Do I need to have any vaccination to enter Vietnam?
A- If you take culture tour and stay mainly in the city, no need the extra vaccination but for safety reason and for your health guarantee you better consult your doctor before traveling.
 
Do I need to get entry visa to Vietnam?
Generally visa is required to enter Vietnam except tourists holding Thai, Philippine and Malaysia, Indonesia, Japan, South Korea passport
 
How to apply for Vietnamese visa?
A- There are 2 ways to get visa:
a. At Vietnamese Embassy and Consulate abroad
b. On arrival International Airport in Vietnam
- To apply for visa: you can contact Vietnamese Embassy in your country to apply for visa. To make the process easier, we can help you to process visa approval and then send the visa authorization to you. With this copy, you can go to the Vietnamese Embassy to apply for visa. Remember to bring with you 2 photos each and validate passport.
- For visa processing, please send us:
+ Full name as it is shown in your passport
+ Date of birth
+ Sex
+ Nationality
+ Passport number
+ Date of arrival Vietnam
+ Place to collect visa
+ Port of entry
The process take about 3 days and we will send the visa authorization by Vietnamese Immigration to you for visa stamp in your country or on arrival Vietnam.
- Processing fee: please contact your travel agent

**** Note about visa on arrival Vietnam

**** Please remember to take the visa confirmation letter (visa authorization) with you to check in the flight to Vietnam. If you don't have this letter, the airlines staff will not allow you to get on board.

**** Where do I get visa on arrival? when you just arrived the airport, there is the Landing visa Counter and you have to obtain visa first then to through the Immigration as usual.


 
How about visa to Cambodia and Laos?
A-Visa for Cambodia and Laos is available on arrival without prior processing. Cambodia visa: US$ 20/person. Laos visa: US$ 30/person
 
When is the best season to travel to Vietnam?
A- Vietnam stretches 3200km along the coast. The weather is varying from region to region but generally in the south from Nha Trang to Ho Chi Minh City and Mekong Delta, sunshine and hot throughout the year. There are only 2 seasons, rainy season and dry season but in the north and the central, there are four season: spring, summer, fall and winter. From November to March is winter in the north and the central. The average temperature during winter is from 6o C degree to 20o C.
- But high season of tourism in Vietnam is from October to April, at this time, the north and the central is cold (winter) and the south is not very hot and no rain during this time.

 
Do I need to have any vaccination to enter Vietnam?
A- If you take culture tour and stay mainly in the city, no need the extra vaccination but for safety reason and for your health guarantee you better consult your doctor before traveling.
 
What is the best souvenir from Vietnam?
A-Vietnamese silk, tailor made traditional dress (ao dai), lacquer ware, table cloth, pottery.
 
What if the preferred hotel is not available?
You will be notified via an e-mail (within 24 hours after placing your order) and we will do our best to suggest you or book an alternative similar hotel according to our experiences.

 
Is this safe to travel alone in Vietnam?
A-Yes, it is safe to travel alone in Vietnam. Vietnamese people are very friendly and willing to help you if they can.
 
Is there seat-in-coach tour in Vietnam?
A-Yes, there is seat-in-coach excursion (1 day, 2 days) in the big city like Ho Chi Minh City and Hanoi. Sometime, these tickets are not included entrance fees. You can find our budget tour that use seat-in-coach mixed with advanced hotel booking.
 
Can I rent a car and drive by myself?
A-No, in Vietnam, the road system is not good enough. We are building the national highway along Vietnam but it is not finished yet. You should better rent a car with driver.
 
Can the driver speak English and act as the guide?
A-No, in Vietnam, most of the driver can only speak a very little English and of course they can not act as the professional tourist guide.
 
Do the Traveller Checks are accepted in Vietnam, Cambodia and Laos?
A-American Express Travelers' Cheque (US$ 500.00 note) are not so common. The reason is fear ot couterfaite and high bank service will be added. The matter is you can only change for $US500 at maximum for one service. The US$100 is O.K. and it can be changed into US dollars or Vietnamese currency( the Dong) at foreign banks (City Bank, A&Z Bank. Hongkong-Shanghai Cooperation Bank ...) and Vietcombank(Vietnam Comercial Bank). The bank service: 1% - 2.2% will be added to your bill . Most of the travel agents and shops do not accept travellers'cheque. Same thing happens in Cambodia but travellers' cheque in general are not accepted in Laos.
 
Q. Can I bring credit cards to Indochina
A-Most of the cards are accepted in Vietnam and Cambodia: VISA, MASTER, JCB, DINNER CLUB, AMERICAN EXPRESS. But in Laos, they only accept Visa, Master Cards and JCB. But please not that 3% - 4% bank charge will be added into your bill for payment in credit cards. ATM are available in the big city in Vietnam. ATM are still not very common in Laos and Cambodia
 
INDOCHINA (Vietnam, Laos, Cambodia) is safe countrys for travellers?
A. Yes, wars were over for many years, we are living in a very peaceful country where you can find smiles always on our people's faces. indochina is listed as the world safest destinations. No earthquake, no terrorism, no volcano eruption.
 
Should I use US dollars or change to local currency?
A. Using local during your stay in Vietnam,Laos,Cambodia is highly recommended. You should ask money changers to give you both small and big bills. Please remember, do not change too much. You will find difficulty in changing it back to US dollars after the tour finishes.
 
What does accommodation like in tours you provided?
A. We committed to bring you the best quality for accommodation you will stay though it's budget or luxury class. There are hundreds of hotels, lodgings and resorts, but we will select the best ones. This is a exclusive difference between us and other travel agents.
 
Can I join in your shared tours?
A. Yes, we not only focus on tours for independent travellers .(small groups or big groups)
 
How much for tour deposit you need?
A. Normally we require $100 (non-refundable) for each client. After we get it. we will finalize your booking and send you our firm confirmation.
 
Are there any extra cost, hidden fee included in the fares?What about tipping?
A. We ensure with you that there are no HIDDEN COSTS, EXTRA FEES. We tell you 1 $, just paying us 1 $...No more.if you are satisfied with your guides,driver & tour leader then a small gratuity is an appropriate way in which to show appreciation,but an amount of around US$ 4 per day should be budgeted for your guides and drivers.Tipping of porters would be extra.
 
Who is our tour guide
A. Positive feedback from our clients validates our policy of employing local people as guide. Our guides are open-minded, qualified and enthusiastic young people who can accommodate your travel needs and provide you - the traveler, with first-hand knowledge of local history and culture. They are also curious about foreign culture and are keen to engage in cultural exchange with visitors. They are there to make your trip a success.
 
Can I customize my own itinerary?
A. Our website is just the starting point. If the specified trips are not suitable, or you don't want to follow the same itinerary, we would be happy to come up with a program to suit your travel interests. This service is available to any individual, family or group. We regularly organize tailor-made holidays for families, groups of friends, schools, clubs, societies, associations and special interest groups. We're happy to be of any assistance in planning and making your trip as you've ever wanted it to be!
 


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